At Neyige Needleworks, we take great care to deliver products that meet our quality standards.
However, if you are not fully satisfied with your purchase, here’s how we can help:
Returns
• We accept returns only for damaged, defective, or incorrect items.
• To request a return, email us at [your email] or WhatsApp us at [your number] within 48 hours of receiving the product.
• The item must be unused, unwashed, with original tags and packaging intact.
Refunds
• Once we receive and inspect your return, we will notify you.
• Approved refunds will be processed to your original payment method within 7-10 business days.
• Shipping charges (if any) are non-refundable.
Non-returnable Items
• Customised or altered sarees.
• Sale or discounted products.
• Items returned after 48 hours without prior approval.
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